Stockport Head Office – Training Officer UK

Stockport Head Office – Training Officer UK

We seek an inspirational and qualified trainer/practitioner with substantial experience and expertise in health and social care provision and management theory to join our team. This role involves developing and delivering training to our dynamic and enthusiastic staff teams. Based at our lively Stockport Head Office, this position is central to our staff development team.

Creative Support is a leading national health and social care organization committed to delivering high-quality care and support services to individuals across the UK. With a strong emphasis on inclusion, equality and innovation, the organization prides itself on fostering a compassionate and dynamic work environment. Our Stockport Head Office is a hub of activity and collaboration, where passionate professionals work together to develop and implement effective care strategies. 

As a Stonewall Diversity Champion and a Disability Confident Employer, Creative Support is dedicated to creating a workplace that values diversity and promotes anti-racism. The recent Investors in People Gold award underscores our commitment to excellence in people management and employee development, making it an ideal environment for professionals who are passionate about making a meaningful difference in the health and social care sector.

In this vibrant setting, the role of a trainer/practitioner is pivotal to our mission. The successful candidate will be at the forefront of our staff development initiatives, working closely with the Head of Engagement & Learning, the Training Manager and other key personnel. 

This role involves designing and delivering comprehensive training programs that enhance the skills and knowledge of our enthusiastic staff teams, ensuring that our services meet the highest standards of care and compliance. By fostering a culture of continuous learning and professional growth, the trainer/practitioner will play a crucial role in driving the quality of our service provision and positively impacting the lives of our service users.

Joining Creative Support means becoming part of a dedicated team of practitioners committed to excellence, inclusivity and the betterment of the national health and social care workforce.


  1. Develop and deliver training programs for staff teams focused on health and social care provision.
  2. Collaborate with the Head of Engagement & Learning and Training Manager to design learning and development initiatives.
  3. Ensure training programs align with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.
  4. Enhance staff education and skills through effective training delivery and hands-on development opportunities.
  5. Inspire and motivate a workforce-focused initiative aimed at improving national health and social care standards.
  6. Contribute to the overall development and enhancement of service provision strategies.
  7. Work within a dynamic team environment at the Stockport Head Office to support organizational goals and objectives.


  1. Relevant qualification in health and social care, education or related fields.
  2. Demonstrable experience in health and social care provision and management.
  3. Strong understanding of regulatory requirements and industry standards.
  4. Excellent communication, presentation and interpersonal skills.
  5. Ability to work independently and as part of a team in a fast-paced environment.
  6. Passion for staff development, continuous learning and professional growth.

Job Benefits

Joining our team as a trainer/practitioner comes with a range of benefits designed to support your professional growth and personal well-being. Here are the key benefits you can expect:

  1. Professional Development Opportunities:
    • Comprehensive induction and training programs to ensure you have the skills and knowledge needed for your role.
    • Ongoing training and development opportunities to support your career progression.
    • Access to external courses and qualifications, fostering continuous professional growth.
  2. Supportive Work Environment:
    • Work within a passionate, inclusive and anti-racist organization dedicated to equality and diversity.
    • Collaborative and vibrant workplace culture at our Stockport Head Office.
    • Support from a dedicated team, including the Head of Engagement & Learning and the Training Manager.
  3. Recognition and Awards:
    • Be part of an organization recognized as a Stonewall Diversity Champion.
    • Work for a Disability Confident Employer.
    • Recently awarded the Investors in People Gold award, highlighting our commitment to excellent people management.
  4. Employee Well-being:
    • Comprehensive health and wellness programs to support your physical and mental health.
    • Access to employee assistance programs, offering confidential support and advice.
    • Flexible working arrangements to help balance work and personal life.
  5. Competitive Compensation:
    • Competitive salary reflecting your skills and experience.
    • Regular salary reviews to ensure fair and equitable compensation.
    • Potential for performance-based bonuses and incentives.
  6. Generous Leave Entitlements:
    • Generous annual leave allowance to ensure a healthy work-life balance.
    • Additional leave options, including maternity, paternity and adoption leave.
  7. Inclusive Work Culture:
    • Emphasis on creating a welcoming and inclusive environment for all employees.
    • Active encouragement of applications from candidates of diverse backgrounds and cultures.
    • Policies in place to ensure a respectful and supportive workplace for everyone.
  8. Community Impact:
    • Opportunity to make a meaningful difference in the lives of service users.
    • Contribute to enhancing the knowledge and skills of the national health and social care workforce.
    • Be part of initiatives that positively impact the community and service provision.


What qualifications are required to apply for the trainer/practitioner position?

Applicants should have a relevant qualification in health and social care, education or a related field. Certification or training in management theory and practice is advantageous.

What does the training and development program for staff entail?

The program involves designing and delivering training aligned with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines. It focuses on enhancing skills and knowledge related to service provision.

What opportunities are there for professional growth and development?

Creative Support offers comprehensive induction, ongoing training and access to external courses. There are opportunities for career progression and development in health and social care practices.

Can you describe the work environment at Creative Support?

Our workplace is inclusive, vibrant and dedicated to equality. We are committed to anti-racism and promote diversity. The Stockport Head Office fosters collaboration and innovation among passionate professionals.

What are the expectations regarding work location and hours?

The role is based at our Stockport Head Office. Flexibility may be required for training sessions and meetings, but we aim to support work-life balance.

How does Creative Support support employee well-being?

We offer comprehensive health and wellness programs, including employee assistance programs. Flexible working arrangements are available to support personal and professional needs.

What are the criteria for eligibility to work at Creative Support?

Applicants must be located within the UK and eligible to work without requiring Visa sponsorship. We are unable to accept applications from individuals on a Skilled Worker Visa seeking secondary employment.

How does Creative Support contribute to the community?

We are dedicated to enhancing the knowledge and skills of the national health and social care workforce, positively impacting the lives of service users through our services.

What sets Creative Support apart as an employer?

We are recognized as a Stonewall Diversity Champion, Disability Confident Employer and recently received the Investors in People Gold award. We offer a supportive and inclusive workplace culture.

What is the interview process like for the trainer/practitioner role?

Interviews are conducted as suitable applications are received. The process may include multiple stages and assessments to evaluate skills, experience and fit for the role and organizational culture.

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