Maintenance Operative UK (Visa sponsorship)

Maintenance Operative UK (Visa sponsorship)

Creative Support, headquartered in Stockton-On-Tees, County Durham, exemplifies a commitment to excellence in social care and support services. As a leading organization in the sector, Creative Support fosters an inclusive and supportive workplace culture, underpinned by values of compassion, integrity and respect. 

This ethos extends to their Maintenance Operative roles, where employees are not only skilled in carpentry or plumbing but also embody a dedication to maintaining high standards across their diverse portfolio of properties. The company’s emphasis on professional development through training and support for qualifications ensures that employees thrive in their roles, contributing effectively to the communities they serve throughout the North East region.

Creative Support’s Maintenance Team operates from Innovation Court, a central hub for collaboration and professional growth. This strategic location not only facilitates efficient service delivery but also underscores the company’s commitment to fostering a cohesive and proactive work environment. 

Employees benefit from regular meetings and supervision sessions, enhancing teamwork and ensuring that they are well-equipped to meet the varied maintenance needs of tenants with professionalism and care.

Below, we outline the details of this opportunity:

Job Title: Maintenance Operative
Location: Stockton-On-Tees, County Durham
Salary: Up to £29,000 per annum, dependent on qualifications and experience
Hours: Full-time; part-time (minimum 30 hours per week) positions may be available, plus on-call responsibilities

Job Description and Responsibilities

As a Maintenance Operative with Creative Support, you will play a crucial role in delivering high-quality maintenance services across multiple sites within our portfolio. Key responsibilities include:

  • Maintenance Services: Performing skilled maintenance tasks related to carpentry or plumbing, ensuring the upkeep and repair of properties to a high standard.
  • On Call Rota: Participation in the On Call Rota is essential, with additional payments provided for on-call duties. This includes a generous flat rate payment and enhanced rates for call-outs.
  • Meeting Attendance: Regular attendance at Maintenance Meetings held at Innovation Court, Stockton, every Monday morning and other relevant meetings as required.
  • Driving Requirement: Holding a full driving license is essential as a work vehicle will be provided for job-related tasks only.
  • Enhanced DBS Check: All applicants will undergo an Enhanced Disclosure and Barring Service (DBS) Check as part of the recruitment process.

Qualifications and Skills

Applicants should possess:

  • A core trade skill in either carpentry or plumbing, supported by formal qualifications or relevant experience.
  • Personal attributes such as reliability, flexibility and a strong work ethic.
  • A commitment to providing excellent customer service and maintaining respectful interactions with tenants and their homes.

Benefits and Rewards

Creative Support values its employees and offers a comprehensive package of benefits including:

  • Annual Leave: 25 days per annum plus Bank Holidays, with an additional bonus day for your Birthday.
  • Uniform and Equipment: Full uniform, personal protective equipment (PPE), tools and power tools provided.
  • Pension Scheme: Generous pension contributions.
  • Health and Wellbeing: Health and wellbeing programmes, including access to employee assistance programmes.
  • Career Development: Learning and development opportunities, with support for professional qualifications and regular supervision.

Company Culture and Diversity

Creative Support is dedicated to creating an inclusive and supportive workplace environment. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer, with recent recognition through the Investors in People Gold award. We actively encourage applications from individuals of all backgrounds and cultures.

Application Process

Interested applicants should note the following:

  • We are only able to consider applications from individuals currently eligible to work in the UK.
  • Applications will be reviewed on a rolling basis and the position may close early upon appointment of a suitable candidate.
  • Candidates will not be notified of unsuccessful applications at the initial stage; previous unsuccessful applicants must wait six months before reapplying.

Joining Creative Support as a Maintenance Operative offers not only a fulfilling career in property maintenance but also the opportunity to contribute to a supportive and inclusive organization committed to excellence. If you meet the qualifications and are ready to take on this rewarding role, we encourage you to apply promptly.


What are the primary responsibilities of a Maintenance Operative at Creative Support?

Maintenance Operatives are responsible for performing skilled tasks in either carpentry or plumbing, ensuring the upkeep and repair of properties within Creative Support’s portfolio in the North East.

What qualifications are required to apply for the Maintenance Operative position?

Applicants should have a core trade skill in either carpentry or plumbing, supported by formal qualifications or relevant experience.

What benefits does Creative Support offer to Maintenance Operatives?

Benefits include a generous pension scheme, 25 days annual leave plus Bank Holidays, full uniform and PPE provided, tools and equipment supplied for the job and access to health and wellbeing programmes.

Is a full driving license necessary for this role?

Yes, a full driving license is essential as Maintenance Operatives will be provided with a work vehicle for job-related tasks.

Are there opportunities for career development and training at Creative Support?

Yes, Creative Support offers learning and development opportunities, including support with professional qualifications and regular supervision to aid professional growth.

What is the work schedule like for Maintenance Operatives?

This is a full-time position, although part-time roles (minimum of 30 hours per week) plus on-call duties may be available depending on operational requirements.

Does Creative Support conduct background checks for applicants?

Yes, all applicants will undergo an Enhanced DBS Check as part of the recruitment process.

Where is the Maintenance Team based and what are the working hours?

The Maintenance Team is based at Innovation Court, Stockton-On-Tees and typically starts work at 8:30 AM with a Maintenance Meeting every Monday morning.

What does participation in the On Call Rota involve?

Maintenance Operatives must participate in the On Call Rota, which includes additional payments for on-call duties and enhanced rates for call-outs beyond regular working hours.

How does Creative Support support diversity and inclusion?

Creative Support is committed to diversity and inclusion, actively encouraging applications from candidates of all backgrounds and cultures. They are a Stonewall Diversity Champion and Disability Confident Employer.

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